Articles on: Subscriptions

How to solve the subscriptions not supported warning

This guide will help you resolve the Subscriptions not supported warning



Sometimes users get this warning on their subscriptions page

Setup warning

This means that your shop payment gateway does not support recurring payments and you need to switch to one that does.
Shopify has requirements on which payment gateways support subscriptions. You can read about them in this guide

Requirements

To change your payment gateways to one that support subscriptions follow these steps



Go to Shopify settings on the bottom left of your screen

Settings

Open the payments section and click Manage. Now you can select one of the recommended payment gateways that support subscriptions.

Manage payment gateways

After you are properly set up, the warning should now disappear. If you need further assistance, please reach out to the team about it via the chat at the bottom
right of your screen

Contact support

Updated on: 15/09/2023

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